Survey Templates

Survey templates are used to automate standard surveys and can be sent via rules or manually.

To access this configuration, access Settings > Survey Templates.

Survey Templates

Survey templates

Creating a new template:

1) Layout
This screen is used to configure the overall layout of the survey:

  • Title;

  • Type;

  • Logo;

  • Description;

  • Questions.

Survey Layout

Survey Layout

2) Message
The message tab comprises the customization of the e-mail title, e-mail body, and "thank you" notes. It also has a section for resending messages to unopened e-mails.

E-mail Configuration

E-mail Configuration

Thank you notes

Thank-you Notes

Resend Unopened Emails

Resend Unopened Emails